Your privacy and the safety of your personal data are very important for Jil Sander; therefore, we gather and manage your personal data with the utmost care, taking measures to ensure its safety.Below, you will find the main information on the processing by Jil Sander of your personal data in relation to your browsing on jilsander.com and the use of the services offered. For detailed information on how Jil Sander manages your personal data, please read our ‘privacy policy’.We invite you to read our ‘cookie policy’ and the ‘terms and conditions of use’ of the jilsander.com website, which contain detailed information regarding the conditions of our services. Some services may be subject to specific legal terms, in which case we shall provide you with all the appropriate information.

WHO ARE WE

When making a purchase you will be guided through the process of placing an order by a series of instructions on the website. If you place an order, this will be your offer to purchase the item(s) from us. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This is NOT an order confirmation or order acceptance from Safiyaa, just a confirmation that we have received your request. We will be under no obligation to supply the products ordered. All orders are subject to acceptance and availability. If the items that you ordered are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order or by telephone. Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the items ordered by you. We reserve the right not to accept your order if the item ordered is out of stock, the item does not satisfy our quality control standards, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this. We will try to keep our website as up to date as reasonably possible but cannot guarantee that any particular item will always be available. Please note that items in your shopping basket are not reserved and may be purchased by other customers.